A FEW STRAIGHT ANSWERS
Before you ask.
Is every customer’s system really bespoke?
Yes. The aim is a setup built around your terminology, team and processes. Standard tools are configured first. Work that needs new development is agreed and priced separately.
Do I have to buy every platform?
No. Start with the industry platforms you need. Your dashboard only shows the products selected for your business and the permissions assigned to your user.
Is the weighbridge included in Waste Systems?
The BURTCO Weighbridge platform is a separately priced add-on for Waste & Metals customers. It covers the weighbridge workflow; connections to the customer’s indicator, payment terminal or other hardware require a compatibility check and integration quote.
Can you work with our accounting or existing software?
Yes, where the other system provides suitable access. Sage, other accounting software, telematics, supplier data, barcode devices and payment providers are scoped around the exact system and agreed separately.
Does the software make us compliant?
It helps organise checks, records, reminders and evidence. It does not replace competent inspections, legal advice or your responsibility to meet the requirements that apply to your operation.
What if we have more people than vehicles?
We price the actual operation. Asset allowances are a useful starting point for fleets and plant, but users, branches, transactions and specialist workflows can matter more for other industries.
Can we see it before committing?
Your proposal should include a walkthrough of the agreed workflows, what is ready to use, what needs building, the setup cost and the delivery stages before you commit.